
President & CEO, Steinway & Sons
Some beginnings arrive quietly, like a single note struck in an empty room – soft, but resonant enough to suggest a larger melody waiting to unfold. My connection with Pauline Yeung began in such a way. Three years ago, she reached out with a piece of writing on Steinway & Sons, composed while she was taking an MIT course on AI. Even in that early work, she looked past the mechanics of innovation and into the deeper currents of our company – its lineage, its craft, its devotion to sound. A few mentions of technology were there, but what stayed with me was her instinct to listen for heritage.
That instinct felt familiar. Long before either of us imagined our respective paths, we both walked the same campus at Princeton – absorbing ideas, discovering disciplines, and learning to hear the world with curiosity. Of course, Steinway’s own story began more than a century before those undergraduate years. In 1853, Henry Steinway and his sons built their first piano in a Manhattan loft. They were a family of immigrants guided by a simple promise: to build the best piano possible. From that promise grew a lineage of artisans – generations of craftspeople who shaped wood, steel, and felt into instruments capable of carrying human emotion. Our heritage is a living craft, performed anew with every piano built and every musician who sits down to play.
Three years after her first message, Pauline wrote again – this time with a work shaped by metaphor, memory, and cultural imagination. Edible Heritage as Musical Form listens to culinary families the way musicians listen to scores: for rhythm, for silence, for the emotional architecture that holds a legacy together. In the comparative essays, Pauline worked with her multicultural team of students to bring freshness and imagination to the project. By comparing eight families in food and gastronomy to symphonies, folk song, opera, chamber music, pastoral suite, and ballet suite, the essay collection listens to legacy itself – how it moves, adapts, and breathes – in a way that is lyrical, analytical, and deeply human. It reflects a conviction that is central to Steinway’s identity: heritage must be played, reinterpreted, and carried forward by those who understand its deeper purpose.
Today’s Steinway remains rooted in craftsmanship even as we embrace innovation. Every Steinway piano carries the imprint of the hands that built it, the musicians who play it, and the generations that have sustained its sound. Our heritage endures through continuity and renewal, and it is in this spirit that Steinway will be partnering with Pauline and her company KnitKnot Global for a series of events in major cities around the world. These gatherings will bring together music, scholarship, and cultural dialogue – inviting audiences to experience heritage not as something static, but as something alive, interpretive, and communal. It is a privilege to contribute this foreword to a work that listens so deeply to the worlds it brings together.